Licensing, Disclosures
& Privacy Policy

Customer service is very important to us. As we continue to improve and expand our services, we recognize our customers’ need and desire to preserve their privacy and confidentiality. Safeguarding our customers’ nonpublic personal information is a priority. We have adopted standards designed to maintain and protect the confidentiality of customer information. This statement affirms our ongoing commitment to privacy protection.
 

​

Information We Collect

​

We gather nonpublic personal information about our customers as may be necessary to conduct business with our customers. We collect nonpublic personal information about you from the following sources:

• Information we receive from you on applications or other forms, over the telephone or in face-to-face meetings, and via the Internet. Examples of information we receive from you include your name, address, telephone number, social security number, credit history, and other financial information.

• Information about your transactions with us or others. Examples of information relating to your transactions include payment histories, account balances, and account activity.

• Information we receive from a consumer reporting agency. Examples of information from consumer reporting agencies include your credit score, credit reports, and other information relating to your creditworthiness.

• Information from employers and others to verify the information you have given to us. Examples of information provided by employers and others include verification of employment, income, or deposits.

​​

​

Information We Disclose

​

Your personal information will only be retained for the purpose of providing you with our response to your inquiry and will not be made available to any third party except as necessary to be disclosed to any related entity for the purpose intended or as required by law.

​

By submitting data on our website, the visitor is providing explicit consent to the transmission of data collected on the website.

​

We treat data as confidential within our firm and require strict adherence by all employees to our data protection and confidentiality policies.

​

All visitors should be aware that our website may contain links to other sites that are not governed by this or any other privacy statement.

​

We reserve the right to amend (that is, add to, delete, or change) the terms of this Privacy Statement from time to time.

For questions regarding privacy practices or how to limit information sharing, please call (216) 777-4330 or email kkopp@conradmortgage.com.

​

We do not sell or disclose personally identifiable information to consumer marketing companies.

​​

​

Legal Disclaimer

​

We hereby authorize you to view and print information on this website provided it is used for informational and non-commercial purposes.

​

The information contained on this website is believed to be reliable; however, we do not warrant its completeness, timeliness, or accuracy. The information on this website is not intended as an offer or solicitation for any mortgage product or financial instrument. The information and materials contained on this website—and the terms and conditions of access to and use of such information and materials—are subject to change without notice.

​

Products and services described may differ among geographic locations, offices, and individual circumstances. Not all products and services are offered in all locations. In no event shall Conrad Mortgage be liable for any loss or damage, including without limitation indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website.

​

It is our intention that information provided on this site is of a general nature and does not constitute accounting, tax, legal, consulting, or other professional advice.

​

Prior to making any decision or taking any action, you should consult your tax or legal advisors.

​

Use of this website and its content is at your own risk. The content of this site is copyrighted, and any unauthorized use of any materials on this website may violate copyright, trademark, and other laws.

​

Materials on this website may not be modified, reproduced, publicly displayed, distributed, or performed for public or commercial purposes without prior written approval.

​​

​

Rate Disclaimer

​

All loans are subject to credit approval. Interest rates are subject to change daily without notice. Rates shown are indicative of market conditions and individual qualifications and may vary based on lock period, loan type, credit score, loan purpose, and loan-to-value ratio.

​

​

Terms and Conditions​ - Customer SMS Notifications

​

Conrad Mortgage provides customers with the option to receive alerts regarding promotions, loan applications, and related information via SMS text messaging. Text messaging is available through most mobile devices and carriers. Message frequency may vary. Message and data rates may apply.

​

SMS text messages are provided as a best-effort communication method and represent only one component of Conrad Mortgage’s customer notification systems.

​

You may opt out of receiving text messages at any time by replying STOP to the applicable short code, by calling (216) 777-4330, or by emailing info@conradmortgage.com. Opting out will terminate participation in the SMS notification program.

For assistance, reply HELP to the short code, call (216) 777-4330-1803, or email  kkopp@conradmortgage.com.

​​

​

Additional Disclosures

​

By opting in to receive SMS text messages from Conrad Mortgage and providing your phone number, you consent to receive text messages from Conrad Mortgage, its affiliates, and agents regarding your loan application, loan transaction, loan servicing, available rates, and other products or services.

​

Consent to receive SMS messages is not a condition of loan approval. You represent that you are the authorized account holder of the mobile number provided and agree to notify Conrad Mortgage immediately of any changes to your contact information. You agree to indemnify Conrad Mortgage and its service providers for any claims resulting from failure to update your number.